West Valley Detention Center (WVDC) – San Bernardino County Jail in Rancho Cucamonga

West Valley Detention Center - San Bernardino County Jail in Rancho Cucamonga, CA

West Valley Detention Center – San Bernardino County Jail in Rancho Cucamonga, California

The West Valley Detention Center (WVDC) was opened in 1991 and is one of the largest county jails in the State of California.  WVDC has a bed capacity of 3,347, and completes approximately 60,000 bookings and releases each year.  The facility provides medical, dental and mental health services and facilitates worship services to various denominations, and a wide range of inmate instruction programs in the fields of culinary arts, laundry services and landscape maintenance.

WVDC employs over 600 individuals, many of which are civilian employees.  Maintenance crews, medical professionals, culinary staff and a variety of support positions work as a team in an environment which ensures optimal safety and security of the employees and inmates, as well as the surrounding community.

The WVDC processes arrestees from many different agencies.  Pre-trial inmates make up most of the population at the WVDC.  Court assignments are accomplished via remote video for many locations including San Bernardino, Fontana, Rancho Cucamonga, Chino, Victorville, and Barstow courts.  Inmates who are required to appear in court are transported by WVDC’s Transportation Division.

Medical care is provided to the inmate from the time of booking through release.  All inmates are medically screened upon arrival and evaluated for medical and mental health conditions which could require continued care and treatment.  Health professionals are on duty 24/7 and provide a full range of services including daily physician sick call, medication administration, treatments, dialysis, radiology services, dental care and psychiatric care.  The facility houses the inmates with the greatest medical needs and includes two special medical/mental health housing areas staffed around the clock with medical/mental health professionals.

The culinary instructional programs offered by WVDC are highly regarded by other law enforcement agencies throughout California. Inmates who participate in the Food Service Program attain certification in food safety management.  Their Food Services Division serves three nutritious meals per day, providing over three million meals annually to inmates.


9500 Etiwanda Ave
Rancho Cucamonga, CA 91739



Inmate Visiting Appointments

Tuesday through Saturday
8 a.m. to 5:30 p.m.

San Bernardino County Sheriff’s Department Inmate Locator


To use the locator you must have a 10-digit booking number or the Last Name, First Name, DOB (Date of Birth) and Gender of the individual you are searching for. If you don’t know the DOB (Date of Birth), enter an approximate age.  The search will include 2 years prior and two years after the age entered.

Visitation Procedures

Inmates have to give each visitor’s name and date of birth to the jail in advance. This information will go in a log of visitors as an authorized visitor. All visitors must provide acceptable photo identification. Also, the visitor must call the visitor’s line at 909-887-0364 Tuesday through Saturday from 8:00am to 5:30pm the 24 hours before the visit in order to schedule a visit.

Visits are limited to 20 minutes. Each visit may include up to six visitors.  Visitors cannot bring anything with them into the jail other than identification and one car key. Visitation procedures can change, so it would be wise to double-check the jail site before you go.

Visiting Hours

Visitors can see inmates Wednesday through Saturday from 8:30am to 9:00pm.  High security inmates and inmates who have been designated as “problem” inmates may see visitors Saturdays and Sundays.  Those inmates in what is referred to as “segregated protective custody” may see visitors Wednesday through Friday.

Phone Calls & Phone Usage Policy

The only phone calls that inmates are allowed to make are made through a jail approved pre-paid phone account or phone card . Phone calls made in jail are generally more expensive than phone calls made outside of jail. Inmates are able to make phone calls, with restrictions on how often you can use the phone, but inmates should keep in mind that you are just one of many people who want to talk to their loved ones. If you break the jail rules, phone privileges could be reduced or eliminated altogether.

The San Bernardino County Jail – West Valley Detention Center phone number is: (909) 350-2476

Sending Mail to Inmates

Any mail sent to an inmate must be sent via the US Postal Service. You will want to clearly print the name, prisoner number, and the jail address on the envelope. Packages or boxes, envelopes with padding or insulation, bags, or envelopes containing metal parts cannot be sent. Every piece of mail sent to an inmate will be thoroughly examined by facility staff, and if the mail is deemed inappropriate the mail will be returned.

How To Get Out of Jail – Bail & Bail Bondsmen

Once you’ve gone through the intake process, a bail amount will be decided either by bail schedule or judge. If no bail is set you will either be released, or you don’t get released while waiting for your court date.

If released you will be required to promise to appear in court, and you won’t be permitted to leave the county during this time.

The San Bernardino County Jail will give inmates time off in exchange for good behavior if the rules are respected. Sometimes, you may be allowed to do work release, which involves going back to jail each day after your job, or you might be transferred to a halfway house instead of jail.


Bail is what you have to pay to be released from jail while your trial is pending. The bail depends on how serious your alleged crime happens to be, and it requires paying 10 percent of the total amount set in order to be released from the county jail.

Bail may be made with cash, US Postal money order, Western Union money order, or a commercial financial institution cashier’s check, in the exact  amount, payable to San Bernardino County Trial Courts.  Bail may also be made through the deposit of bonds of the United States or the State of California, or equity in real property. Consult with your attorney or bail bonds agent for additional information.

Find Out How Much Someone’s Bail Is

Call the jail or the county courthouse to learn what your bail amount is if you don’t already know it. Also, you may search for the bail amount on the San Bernardino County Jail – West Valley Detention Center site. Alternatively, you may also search for the bail amount using the San Bernardino County inmate search tool:


How To Bail Someone Out of Jail

If it is a cash only bond you won’t be able to use a bondsman. Bail can only be paid by cash. Once the cash bond has been paid the inmate will be released. If the bail conditions are met your money will be returned.

Bail Bondsman

Bail bondsmen usually charge a non-refundable fee of 15 percent of the total bail, and sometimes a minimum of around one hundred dollars. This is non-refundable and is typically cash only.

In California bail amounts are set by by the California Felony Bail Schedule, but keep in mind that the judge has the final say on the bail amount.

West Valley Detention Center’s Rules & Regulations


All inmates booked for felony charges and all inmates booked for misdemeanor charges involving sales or possession of narcotics, possession of weapons, or charges involving violence shall be strip searched prior to being introduced into General Population. Safety staff may perform strip searches on an inmate who is in his housing or living area when there is reasonable suspicion based on specific articulable facts that the inmate is concealing weapons, drugs, or contraband. Within the housing area includes:

  • Inmates enroute to chow (at facilities that  require the inmate physically leaves their housing unit)
  • Inmates enroute to locations that are under the direct observation of staff

Safety staff may strip search inmates returning to General Population from the following locations:

  • Court
  • Work assignments
  • Infirmary
  • Intake
  • Visiting
  • Vestibules for official visiting purposes
  • Law library

Penal Code Section 4030 and San Bernardino County Sheriff’s  Department Policy 9.123.00 et seq.


Ask an employee for your housing location’s scheduled day. To get a library book, complete a Library Request Slip and give it to housing staff.

San Bernardino County Sheriff’s Department DETENTION & CORRECTIONS BUREAU


This pamphlet outlines the rules and regulations of the  facilities and lists the programs and privileges available to the inmates. Additional rules and regulations may apply to specific facilities.


A photo ID card is issued to each  inmate. The  ID must be worn in plain view at all times.


Each inmate will be interviewed and assigned to housing according to classification.  Inmates sentenced to more than 60 days can request to have a classification review.


Inmates can be searched at any time. Inmates can be strip searched upon returning to the  housing area. No inmate will move anywhere through the facility without his ID card.  All  inmates  will  walk with their hands folded in front of them  at  waist level.


The red lines painted on the floor in certain areas of the facilities are restricted areas and inmates shall not enter those areas unless instructed to do so by staff.


Any violation of  jail regulations may result in discipline in accordance with the provision of the California Minimum Jail Standards for local detention facilities. Discipline may consist of special housing, special diet and/or the loss  of privileges (TV, telephone, commissary  or visiting). Violations of any law may involve prosecution and discipline. Each discipline is reviewed by the designated discipline hearing officer. Disciplines may be appealed using the grievance process.

The following behavior or activity will result in  disciplinary action resulting in loss of good and  work time and may result in criminal prosecution.


Including but not limited to:  hostage taking, battery on employee  or fellow inmate, forced sexual penetration/sexual assault, robbery, extortion, mutual combat, assault w/ deadly weapon, etc.


Including but not limited to:   Any  destruction  of county property by arson, breakage or sabotage. Destroying jail issued clothing, utensils or bedding. Tampering with equipment, or malicious mischief. Food tampering, passing, hoarding or theft. Possessing excessive commissary items, excessive medication,  excessive  mail and/or photographs.


Including but not limited to: Tattooing, any business dealings between inmates, altering  or destroying ID card, unauthorized moving of housing location, any type of unauthorized communication  between inmates, and making, possessing, or consuming alcoholic beverages.


Including but not limited to:  Fashioning  or possessing weapons, possession of  tools,  saws, files, smuggling of contraband or rifling  through desks or documents.


Including but not limited to: Strikes or major disturbances, attempted escapes, disturbance toward staff, challenging an employee to fight, loud tumultuous behavior, refusing to obey a direct order, drug activities, drunkenness, manufacturing of home brew, gambling, consenting mutual sexual acts w/ other inmates, interfering with gates  or  cell doors, and calling “man down” when no emergency exists.


Inmates are not allowed to write on, paste pictures on, or deface  the walls or bunks inside  the facility. Nothing is to be placed over the vents, lights, windows or bars.


Absent from work without  permission, exhibiting poor work habits or refusing to work or comply with inmate worker standards.


You will not make or possess any weapon or illegal drugs. Any item not sold in commissary, any item not issued by the facility, or any item altered from its original purpose is considered contraband.


Smoking is prohibited in all San Bernardino County Jail Facilities. Tobacco items  and  matches/lighters are contraband and possession will result in disciplinary action.


To prevent the concealment and movement of contraband and weapons, inmates shall not manipulate their hair in any fashion including but not limited to braids, ponytails, cornrows, or twists. Artificial hair that is woven, sewn, or glued into the hair may be allowed once it has been searched  for contraband. Cutting names, numbers, or designs into the hair is forbidden.

Pre-trial inmates can request a haircut after their initial

30 days and every 30  days  thereafter.  Sentenced male inmates shall have hair maintained at required levels of grooming standards for their work assignments.
Contact your work supervisor for those requirements. All inmates shall  maintain  required  levels  of grooming standards.


You may inquire about your court appearance  date, account balance or other information including Writ of Habeas Corpus and Civil Rights Complaint forms by completing an Inmate Request Slip and giving it to housing staff.  Information regarding destination, court, transfers, or release dates cannot be released to  Federal  Inmates;  for  this  information,  you  must contact the Bureau of Prisons through your attorney.


Grievance forms are available in each housing area. If you have a grievance, complete the Inmate Grievance Form and give it to an employee no more than ten days from the time the  incident  occurred (one complaint per grievance). The employee  will sign it and provide you a copy. The grievance will be answered within twenty days. An appeal may be submitted within ten days of receiving your response. Abuse of the grievance process will result in disciplinary action.


Inmates may make one request per week for legal reference materials to aide in court cases. The case must be  a criminal case, civil rights case, or  you must have a Writ of Habeas Corpus that was accepted by the court. Submit an Inmate Request Slip to housing staff requesting a Legal Information Request form.


Telephones are located in all housing areas (collect or prepaid calls only). All inmate telephone calls are recorded and may be monitored. Any misuse or destruction of a telephone will result in disciplinary action.


Mail is delivered to each housing unit daily. All outgoing mail must have your name, booking number, housing location and the return address of the facility written on the front of the envelope:

West Valley Detention Center,  9500 Etiwanda, Rancho Cucamonga, CA  91739

Do not seal the envelope as outgoing  and incoming mail is subject to being  scanned,  read and inspected. Legal mail will be inspected for contraband but not read. You can help improve better mail service and prevent mail from being returned by telling your family and friends the following:

  • Do not send blank paper, envelopes or stamps.
  • Do not put perfume, powder or cologne on the mail.
  • Do not kiss the correspondence.
  • Do not send stained or extremely dirty letters.
  • Do not send more than 10 photographs.
  • Do not send anything gang related.
  • Do not send nude or partially nude photos or drawings.
  • Do  not  use  white  out,  crayons,  markers,  glue, tape, glitter, stickers or labels.
  • Do not send metal or plastic. All magazines and books (paperback only) must come directly from the publisher  or bookstore


Medical, dental and mental health care are accessible by completing a Health Service Request form. These forms are available in each of the housing units, or by request from any staff member. Health services are available 24 hours a day. If you have a healthcare emergency, immediately notify any staff member for assistance. A co- payment of $3.00 will be deducted from your account for self initiated requests. You will not be denied health care due to inability to pay, and there is no co-payment for follow up care.


Mental health care is available 24 hours a day and offers support and treatment to individuals with psychiatric illness. If you have an urgent/emergent psychiatric illness, feel suicidal, or know of someone who may be suicidal, please notify any staff member immediately for assistance.


Health education is available by completing a Health Services Request form for medical, mental health and dental conditions including sexually transmitted infections, HIV/AIDS, oral hygiene, pregnancy, abortion rights, etc.


If you believe you have a disability that requires special consideration or assistive device, please complete  a Health Services Request form.


Outside recreation is scheduled for at least three hours weekly, as weather permits. There are TV’s, board games and newspapers in the housing areas.


Religious services and studies are provided to interested inmates and posted in housing units. You may request to see the chaplain by completing a Religious Request Slip and giving it to housing staff. All questions of a religious nature should be directed to the chaplain. You can request holy books by completing a Library
Request Slip and submit it to housing staff.


Services available include information on education, INROADS classes, ROP programs, & individual & group activities. Further information is available  in the Individual/Family Services and Education Programs document.


Commissary is available once a week.  Contact housing staff  for  your  day and  time.  Your  booking number must be entered correctly and completely on the commissary form. You must have money in your account to order commissary items. If you order items and there is no money in your account, your order will not be filled. Inmates may not exceed $200 a week  on  commissary  purchases   (this  amount includes phone time).

At facilities with Kiosks You can submit an Inmate Request Slip to housing staff if you forgot your password.

  • It is your responsibility to ensure you do not exceed the  established  limits.
  • Maximum  commissary limits are displayed in the housing units.
  • Inmates shall retain  a receipt, for all commissary items in their possession.
  • Commissary items that cannot be accounted for with a receipt shall be considered contraband and confiscated accordingly without compensation, and may be subject to disciplinary actions.
  • A care bag containing basic hygiene items and writing materials may be ordered from commissary for a fee (free to indigent inmates). The fee will be shown as a negative balance in your account and will automatically be deducted if funds become available.
  • Do not open your clear commissary bag until you have confirmed that all items charged against your account are within the bag. If any item is missing, notify a commissary worker before the bag is opened. Inmates must keep their receipt for all commissary items purchased.


Inmates may be eligible to release  the  entire balance of their inmate trust account (minus $10.00 which shall remain on the account at all times) to a third party once every 6 months. Inmates must release the entire balance in their inmate  trust account. Complete the Inmate Property/Money Release/Clothing Exchange form and submit it to staff.


Inmate account balances cannot exceed $500. Someone may deposit money into your  inmate account the following ways: Deposit cash, cashier’s check, or money order at the facility where you are housed. For online deposits, visit www.sbpackages.com or call (888) 218-7444.


The San Bernardino County Sheriff’s Department has a zero tolerance policy towards all  forms of sexual  abuse  and  sexual harassment. Sexual harassment includes, but is not limited to: repeated statements  or comments of a sexual nature, derogatory comments   about body or clothing, or repeated obscene language or gestures. Inmates may report  sexual harassment or sexual assault to any staff member, through face to face contact, an inmate request slip, inmate grievance form, or the 24hr Jail Crisis hotline (from  the  inmate housing telephone dial *9090#).


Inmate voting guides, registration forms, and ballots are available at the San Bernardino  County Registrar of Voters. Inmates are encouraged to contact the Registrar directly  for  information regarding a specific election or see  your  housing staff for voting information. The Registrar-Recorder will make the final determination regarding an inmates’ right to vote.

Registrar of Voters 777 East Rialto Ave.
San Bernardino, CA 92415


Some facilities issue inmates a cup and spoon. Both items shall be returned upon release. If used by your facility, you will be issued a property bin and lid.


The West Valley Detention Center (WVDC) Website


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