How to Check USCIS Case Status Online

Check USCIS Case Status Online

If you already have your USCIS receipt number, then click the link below:

Next, simply enter your USCIS receipt number into the empty box and then press the “Check Status” button.

USCIS Check Case Status Web Page

This is what the USCIS Check Case Status Web Page looks like.

Your receipt number is a 13-character case number assigned to you by USCIS when your application was accepted. The receipt number in on your Form I-797 Receipt Notice (also called Notice of Action). The receipt number starts with three letters such as WAC, SRC, LIN, and so on. USCIS gives you the ability to check the status of multiple applications by registering an account with the website.

This is what a typical case status update looks like.

This is what a typical case status update looks like.

Other U.S. government agencies like the State Department also handle immigration cases, and these cases will not be found in the “myUSCIS Case Status Search” database.

Check USCIS Case Status using Smartphone Applications (Android & iPhone Devices)

There are also smartphone applications you can download to your phone to receive case notifications. These applications will save you the hassle of logging onto the USCIS website:

Check USCIS Case Status by Phone

USCIS phone number is: 1-800-375-5283
TTY number is: 1-800-767-1833

You may call the USCIS toll-free National Customer Service Center phone number above for automated information and live assistance concerning visa and immigration services and USCIS case status within the United States (including Puerto Rico, Guam, and the U.S. Virgin Islands). Remember to have your receipt number or A-number available when calling. It may be prudent to write down the following information during each call:

  • Name and identification number of the customer service representative
  • Date and time of the phone call
  • Service request referral number, if a service referral on a pending USCIS case is taken

If you have filed an application or petition with a USCIS Service Center and you are outside of the United States you may call 785-330-1048 to check your USCIS case status. However, this number provides automated information only.

If you are outside the United States and require information about United States visa and immigration services or would like to speak with someone about your USCIS case status then you must contact the closest U.S. Embassy or Consulate.

Check USCIS Case Status by E-mail

If you have previously contacted the USCIS National Customer Service Center to check your USCIS case status and more than 30 days have elapsed and you’ve not received a response you may email the USCIS Service Center which has jurisdiction over your case. Your receipt notice will indicate EAC for the Vermont Service Center, SRC for the Texas Service Center, LIN for the Nebraska Service Center, or WAC for the California Service Center.

It is vital that you include in your e-mail the name and identification number of the customer service center representative that you talked to, as well as the date and time of your call, and any confirmation or referral number — if one was provided.

When communicating with the Service Centers by email for your USCIS case status, it is important to give the information you wrote during your call with the USCIS National Customer Service Center.

You need to send your e-mail to a different e-mail address depending on your case number:

If your case number starts with WAC you will want to contact California Service Center:

If your case number starts with EAC you will want to contact Vermont Service Center:

If your case number starts with LIN you will want to contact Nebraska Service Center:

If your case number starts with SRC you will want to contact Texas Service Center:

If your issue has not resolved after 21 more days you may email the Office of Service Center Operations: You can expect a response in 10 days after emailing the headquarters.

Check USCIS Case Status in Person (Infopass)

You may also set up an infopass appointment and visit a local USCIS office. This way you have an opportunity to speak to an immigration officer directly and ask about your case status and discuss specific issues

To make an appointment, go to the following url at the USCIS infopass website:

Then click on “Make Your Appointment with Infopass.” Note that you may also select another language other than English, or cancel your existing infopass appointment.

You will then want to follow all the instructions and prompts to make your appointment.

What is a USCIS receipt number or case number?

USCIS assigns a 13-character case number (receipt number) to each application. Here is an example: SRC-15-125-54321. You don’t need to enter any dashes in the number when checking your case status. For example, you will want to enter SRC1512554321 in the “check status” field on the USCIS “Check Case Status” webpage. However, you need to enter all other characters such as asterisks (*) is they happen to be part of the receipt number.

How Your Case Number is Structured:

Your case number has the following format: AAA-BB-CCC-D-EEEE:

AAA:  The service center or office which received your case:

  • SRC:   Texas Service Center (TSC, previously called the Southern Regional Center)
  • EAC:   Vermont Service Center (VSC, previously called the Eastern Adjudication Center)
  • MSC:  Missouri Service Center (MSC, transitioned to NBC)
  • NBC:  National Benefits Center (NBC, for N-400 Naturalization and other cases)
  • LIN:   Nebraska Service Center (NSC, Lincoln, NE)
  • WAC:  California Service Center (CSC, previously called the Western Adjudication Center)

BB:      The fiscal year of USCIS, from October 1 to September 30.

CCC:   The working day of the fiscal year when your case was received by USCIS.

D:         This part of your case number may appears to be for the internal use of USCIS.

EEEE:  This is a serial number which is assigned to your case.

Where Can I Find the USCIS Case Number?

Your case number is printed on the I-797 receipt notice (also called Notice of Action) from USCIS. If you’ve agreed to have electronic notifications sent to you then the email acknowledgment concerning the acceptance of your application or petition might also have your receipt number.

What Can I Do If My Case Has Been Pending For a Long Time?

In situations where your case has been pending and is now outside the USCIS processing window you may contact USCIS to ask about the delay.

What is a Processing Step?

The revamped website launched on September 21, 2009 now shows 7 adjudication stages which are as follows: Acceptance, Initial Review, Request for Evidence (RFE), Testing and Interview, Decision, Post-Decision Activity, Document production or Oath Ceremony

Is the USCIS Case Status Up-to-Date?

The USCIS database is updated frequently, and major changes in status are usually updated within a period of 24 hours.

Is My Case Status Information Complete?

Big changes are provided by the system, but sometimes important data is not uploaded to the database. One problem is that the system might or might not change your case status if your response to an RFE (Request for Evidence) has been received. The submission of evidence is time sensitive in nature so this quirk of the system can be especially troublesome for immigrants.

What is USCIS?

United States Citizenship and Immigration Services (USCIS) is a part of the United States Department of Homeland Security (DHS). It performs many administrative functions previously carried out by the former United States Immigration and Naturalization Service (INS), which was part of the Department of Justice. The goals of the USCIS are to promote national security, to eliminate immigration case backlogs, and to improve customer services.

USCIS is tasked with processing immigrant visa petitions, naturalization petitions, and asylum and refugee applications, as well as making adjudicative decisions performed at the service centers, and managing all other immigration benefits functions (for example, not immigration enforcement) performed by the former INS. Other responsibilities include:

  • Administration of immigration services and benefits
  • Adjudicating asylum claims
  • Issuing employment authorization documents (EAD)
  • Adjudicating petitions for non-immigrant temporary workers (H-1B, O-1, etc.)
  • Granting lawful permanent resident status
  • Granting United States citizenship

While key immigration benefits functions remain the same as under the INS, a new goal is to process applications efficiently and effectively. Improvement efforts have included attempts to reduce the applicant backlog, as well as providing customer service through different channels, including the National Customer Service Center (NCSC) with information in English and Spanish, Application Support Centers (ASCs), the Internet and other channels. The enforcement of immigration laws remain under CBP and ICE.

Other Online tools related to Immigration & Visa Services

Other important online tools to check iCert, Passport Applications, DV Lottery Entrant Status, State Department J Waivers, CBP Border Wait Times, and Deportation or Removal Cases:

iCert Case Status Check (DOL)

FOIA Request Status Check (USCIS)

U.S. Passport Applications

DV Lottery Entrant Status Check

State Department (J Waivers)

CBP Border Wait Times (Canada & Mexico)

Deportation & Removal Cases

If your deportation or removal case is before an Immigration Judge or if you have an appeal or a motion to reopen or reconsider pending before the Board of Immigration Appeals, you can check the status of your case by calling the phone number 1-800-898-7180.  You can obtain case information at this number 24 hours a day in English or Spanish. Please keep in mind that when you call this number, you will be asked to enter your “A” number. Your “A” number is the eight or nine digit number following the letter “A” that should be on all written communications you receive from USCIS. “A” numbers are also called Alien numbers, alien registration numbers,  or USCIS numbers. “A” numbers are identification numbers issued to non-citizens by U.S. Citizenship and Immigration Services (USCIS).

The information available by dialing 1-800-898-7180 is:

  • Next hearing date, time, and location
  • Case processing information
  • Immigration judge decision outcome and date
  • Board of Immigration Appeals (BIA) case appeal information, including appeal due date, brief due date, decision outcome and date; and
  • Filing information.

Board of Immigration Appeals (BIA)

For information about a matter before the Board of Immigration Appeals (BIA), you may call 1-703-605-1007 where you can obtain automated information or speak with a live representative during office hours.

The information available by dialing 1-703-605-1007 is as follows:

  • Information about the BIA’s mailing address, location, and website information
  • Appeals and motions
  • Transcripts and briefs
  • Stays of deportation
  • BIA decisions; and
  • Change of address

Online Detainee Locator System

Use the following url to locate a detainee who is currently in ICE custody, or who was released from ICE custody for any reason within the last 60 days.

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